{"id":3412,"date":"2024-09-13T09:38:47","date_gmt":"2024-09-13T09:38:47","guid":{"rendered":"https:\/\/knidesign.gl\/?page_id=3412"},"modified":"2024-11-08T13:36:45","modified_gmt":"2024-11-08T13:36:45","slug":"faq-2","status":"publish","type":"page","link":"https:\/\/knidesign.gl\/da\/faq-2\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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FAQ<\/h1>

LEVERING<\/b>
Sp\u00f8rgsm\u00e5l:
Hvor leverer I til?
Svar:
Vi leverer til alle bosteder i Gr\u00f8nland.<\/p>

Sp\u00f8rgsm\u00e5l:
Hvordan foreg\u00e5r levering?
Svar:
Tusass st\u00e5r for h\u00e5ndtering og levering af alle forsendelser. Du kan altid f\u00f8lge din pakke ved at indtaste din pakkes forsendelsesnummer via Track & Trace hos Tusass her.<\/p>

(https:\/\/www.tusass.gl\/track-and-trace\/)
(https:\/\/www.tusass.gl\/da\/track-and-trace\/)<\/p>

Sp\u00f8rgsm\u00e5l:
Min pakke er afsendt, men ikke ankommet?
Svar:
Du kan f\u00f8lge din pakke via Track & Trace hos Tusass. Find din ordre her.
Der kan g\u00e5 op til 24 timer, f\u00f8r din pakke er synlig p\u00e5 Tusass hjemmeside. Hvis varen ikke er ankommet til det forventede tidspunkt, skal du kontakte Tusass her.<\/p>

RETUR OG FORTRYDELSESRET<\/b><\/p>

Sp\u00f8rgsm\u00e5l:
Jeg skal returnere min vare, hvad g\u00f8r jeg?
Svar:
Hvis produktet ikke passer i st\u00f8rrelse, model eller farve, s\u00e5 er du altid velkommen til at sende produktet retur og f\u00e5 pengene tilbage. Se her, hvordan du returnerer dit KNI Design produkt.<\/p>

Sp\u00f8rgsm\u00e5l:
Kan jeg fortryde mit k\u00f8b?
Svar:
If\u00f8lge forbrugeraftaleloven har du 14 dages fortrydelsesret efter modtagelsen af varen.
Fortrydelsesfristen udl\u00f8ber 14 dage efter den dag, du har modtaget din vare eller den ankommer til leveringsstedet.<\/p>

Sp\u00f8rgsm\u00e5l:
Skal jeg selv betale fragten, hvis jeg fortryder mit k\u00f8b?
Svar:
Ja, du skal selv betale udgifterne, n\u00e5r en vare skal sendes retur.<\/p>

Sp\u00f8rgsm\u00e5l:
Kan jeg returnere min vare i Meqqusaaliks flagship store i Sisimiut?
Svar:
Ja, du kan altid henvende dig i Meqqusaalik flagship store i Sisimiut med den vare, du \u00f8nsker at returnere. Bare husk at medbringe din ordrekvittering eller butikskvittering.<\/p>

Sp\u00f8rgsm\u00e5l:
Hvorn\u00e5r og hvordan f\u00e5r jeg mine penge tilbage?
Svar:
Vi refunderer din betaling senest 30 dage fra den dato, hvor vi har modtaget din meddelelse om at fortryde dit k\u00f8b og modtaget din retur-vare. Vi tilbagebetaler bel\u00f8bet via samme betalingsmiddel, som du benyttede ved den oprindelige transaktion, medmindre du udtrykkeligt har indvilget i andet. I tilf\u00e6lde af en v\u00e6rdiforringelse, som du h\u00e6fter for, fratr\u00e6kkes den k\u00f8bsbel\u00f8bet.<\/p>

ORDRER<\/b><\/p>

Sp\u00f8rgsm\u00e5l:
Hvordan ved jeg, at min ordre er g\u00e5et igennem?
Svar:
N\u00e5r du handler p\u00e5 knidesign.gl afstemmes lagerbeholdningen to gange: n\u00e5r produktet bliver lagt i kurven, og igen n\u00e5r ordren bekr\u00e6ftes. Vi g\u00f8r vores bedste for altid p\u00e5 at vise den korrekte lagerbeholdning, men i enkelte tilf\u00e6lde kan der forekomme uoverensstemmelse mellem den viste lagerstatus og den faktiske lagerbeholdning. Det skyldes, at alle sider ikke opdateres med samme interval, derfor kan du opleve ikke at kunne gennemf\u00f8re et k\u00f8b.<\/p>

REKLAMATION<\/b><\/p>

Sp\u00f8rgsm\u00e5l:
Hvordan laver jeg en reklamation?
Svar:
Du kan reklamere for en vare ved at sende en mail til kundeservice p\u00e5 knidesign@kni.gl. Beskriv reklamationen og vedh\u00e6ft gerne billeder af varen og af de fejl eller mangler, der m\u00e5tte v\u00e6re. Herefter gennemg\u00e5r vi reklamationen og vender tilbage hurtigst muligt.<\/p>

RABATKODE ELLER GAVEKORT
<\/b>Sp\u00f8rgsm\u00e5l:
Hvordan benytter jeg en rabatkode eller et gavekort?
Svar:
Du skal indtaste din rabatkode eller gavekortskode \u00f8verst p\u00e5 siden, hvor du opgiver kontaktinformation og betalingsoplysninger. Herefter fratr\u00e6kkes rabatten automatisk.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FAQ LEVERINGSp\u00f8rgsm\u00e5l:Hvor leverer I til?Svar:Vi leverer til alle bosteder i Gr\u00f8nland. Sp\u00f8rgsm\u00e5l:Hvordan foreg\u00e5r levering?Svar:Tusass st\u00e5r for h\u00e5ndtering og levering af alle forsendelser. Du kan altid f\u00f8lge din pakke ved at indtaste din pakkes forsendelsesnummer via Track & Trace hos Tusass her. (https:\/\/www.tusass.gl\/track-and-trace\/)(https:\/\/www.tusass.gl\/da\/track-and-trace\/) Sp\u00f8rgsm\u00e5l:Min pakke er afsendt, men ikke ankommet?Svar:Du kan f\u00f8lge din pakke via Track …<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3412","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - KNI Design<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/knidesign.gl\/da\/faq-2\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - KNI Design\" \/>\n<meta property=\"og:description\" content=\"FAQ LEVERINGSp\u00f8rgsm\u00e5l:Hvor leverer I til?Svar:Vi leverer til alle bosteder i Gr\u00f8nland. Sp\u00f8rgsm\u00e5l:Hvordan foreg\u00e5r levering?Svar:Tusass st\u00e5r for h\u00e5ndtering og levering af alle forsendelser. Du kan altid f\u00f8lge din pakke ved at indtaste din pakkes forsendelsesnummer via Track & Trace hos Tusass her. (https:\/\/www.tusass.gl\/track-and-trace\/)(https:\/\/www.tusass.gl\/da\/track-and-trace\/) Sp\u00f8rgsm\u00e5l:Min pakke er afsendt, men ikke ankommet?Svar:Du kan f\u00f8lge din pakke via Track …\" \/>\n<meta property=\"og:url\" content=\"https:\/\/knidesign.gl\/da\/faq-2\/\" \/>\n<meta property=\"og:site_name\" content=\"KNI Design\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Kalaallit.Niuerfiat\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-08T13:36:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/knidesign.gl\/wp-content\/uploads\/2024\/11\/KNI-Design-webshop.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimeret l\u00e6setid\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutter\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/knidesign.gl\\\/da\\\/faq-2\\\/\",\"url\":\"https:\\\/\\\/knidesign.gl\\\/da\\\/faq-2\\\/\",\"name\":\"FAQ - KNI Design\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/knidesign.gl\\\/#website\"},\"datePublished\":\"2024-09-13T09:38:47+00:00\",\"dateModified\":\"2024-11-08T13:36:45+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/knidesign.gl\\\/da\\\/faq-2\\\/#breadcrumb\"},\"inLanguage\":\"da-DK\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/knidesign.gl\\\/da\\\/faq-2\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/knidesign.gl\\\/da\\\/faq-2\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/knidesign.gl\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/knidesign.gl\\\/#website\",\"url\":\"https:\\\/\\\/knidesign.gl\\\/\",\"name\":\"KNI Design\",\"description\":\"KNI Design s\u00e6lger brugskunst, der hylder Gr\u00f8nlands kulturarv og samtid.\",\"publisher\":{\"@id\":\"https:\\\/\\\/knidesign.gl\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/knidesign.gl\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"da-DK\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/knidesign.gl\\\/#organization\",\"name\":\"KNI Design\",\"url\":\"https:\\\/\\\/knidesign.gl\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"da-DK\",\"@id\":\"https:\\\/\\\/knidesign.gl\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/knidesign.gl\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/KNI_DESIGN_RGB_FRAME_BLACK-2.svg\",\"contentUrl\":\"https:\\\/\\\/knidesign.gl\\\/wp-content\\\/uploads\\\/2024\\\/10\\\/KNI_DESIGN_RGB_FRAME_BLACK-2.svg\",\"width\":1,\"height\":1,\"caption\":\"KNI Design\"},\"image\":{\"@id\":\"https:\\\/\\\/knidesign.gl\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/Kalaallit.Niuerfiat\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - KNI Design","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/knidesign.gl\/da\/faq-2\/","og_locale":"da_DK","og_type":"article","og_title":"FAQ - KNI Design","og_description":"FAQ LEVERINGSp\u00f8rgsm\u00e5l:Hvor leverer I til?Svar:Vi leverer til alle bosteder i Gr\u00f8nland. 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